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Current Version: 5.4.1 | Sytist Manual | Common Issues | Feature Requests
Paypal - Extra Payments Taken, Blank Orders Created
I had a client make a purchase for some digital photos for £21. All good, then the payment has been taken again... 4 times and a blank order created each time! This happened once before with different client and different gallery but only 1 extra payment/blank order. I assumed it was a paypal issue but as an extra order is being created I'm not so sure. Has anyone else experienced this or have any idea what's causing it?
Only happened during the last couple of weeks if that helps
Exactly which PayPal payment option is it? In Settings -> Checkout & Payment.
PayPal Standard Business? PayPal Checkout?
My Email Address: info@picturespro.com
Hi Tim
Its Paypal Standard Business
Sounds like a network hiccup when PayPal sending the IPN to Sytist to create the order and posted it multiple times.
I would suggest changing to the PayPal Complete Payments option. It offers a lot more payment options.
PayPal is retiring PayPal WPS (The PayPal Standard Business in Sytist you are using) at the end of year any ways.
Settings -> Checkout & Payment.
Setting up PayPal Complete Payments in the manual.
My Email Address: info@picturespro.com
Thanks Tim, I will change to the complete payments option as suggested.

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