To post a new support question, click the Post New Topic button below.
Current Version: 5.4.1 | Sytist Manual | Common  Issues | Feature Requests

Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.

Sytist 5.4 Now Available

17,294 posts (admin)
Thu Jul 31, 25 5:19 AM CST

View detailed information about this update in the changelog here.

Some of the things in the upgrade include:

  • Added Apple Pay & Google Pay to PayPal Complete Payments (previously known as PayPal Checkout). Customers can now use those payment options along with others when you use PayPal Complete Payments. (Manual linkNote that PayPal will be retiring Website Payments Standard (WPS) which is the PayPal Standard Business option in Sytist at the end of the year
  • Added new Collection Add-ons. Collection Add-ons are a set of products you can offer when someone purchases a collection (package). Learn more
  • Added a one-step preregistration option if you are not charging a fee or offering pre-ordering and don't want the customers to review their information before submitting.
  • Added a count next to bonus coupon to show how many times a bonus coupon was used and click to view which orders it was used on. 
  • Added to the stats & sales for a gallery to show collections sold in addition to the products sold. 
  • Added an eye icon next to passcodes in the QR Passcodes list that indicates the passcode has been submitted / viewed and hover over to see the date/time & IP address when it was submitted. (This only works moving forward) 
  • Added the option to hide certain fields like email address for QR Passcodes & Pre-registration lists when viewing the data in the admin. The settings icon on the table header above the action icons. 
  • Added email type to email login forms & join mailing list that pop up on screen. 

And and some fixes. Please see the complete changelog here.

How to update:
The first time each day you log into the admin it will check for the update and if one is available you will have a notice in blue on your Sytist admin homepage

If you have already logged into your admin today, then you won't get the notice until tomorrow. Or you can click Settings in the main menu then UNDERNEATH the left menu click check for update.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
P
158 posts
Thu Jul 31, 25 7:52 AM CST

Thanks for the update.

I have been trying for ages to get all my packages to show up on the stats page.

This has done that for me.

297 posts
Fri Aug 01, 25 7:23 AM CST

Tim, I applied the update, but something happened at the end and it took me to a blank screen. I refreshed and everything's okay. I see the new checkout payment options, etc. But, it's still notifying me an upgrade is available (even though it has been applied) and it won't go away. I tried to reapply the upgrade and it just hangs on step 1 of 4.


Attached Photos

17,294 posts (admin)
Fri Aug 01, 25 9:07 AM CST

I have admin access from a previous time. The upgrade applied, but the message didn't go away for some reason. I had it recheck for the update and  the message is gone.

You are all good.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
E
1 posts
Fri Aug 01, 25 5:31 PM CST

Hi Tim.
Thank you so much for the update, this pop up should serve great to raise the revenue per order.

I was testing it and there is a small issue. If the prints in the collection have the options (like additional editing checkboxes), and even if the collection set to not fill automatically (with just 1 pose limit), or for multipose collections - the options pop-up is skipped and only the add-ons popup showing. For multipose collection though the options popup will show on every photo except for the last one (right before the collection is complete), because the add-on popup makes options to be skipped. The options popup will show for the add-on prints when added though. 
Tested it with both checked and unchecked "Automatically display products once collection is complete", works the same in terms of options popup.

Just an idea for multipose collections, if it is possible to add like small thumbnails of the pictures right on a popup, where they may click/tap and select for which photo the add-on is being purchased. I know they can close the window and select another photo from the main window, but it will save them this additional step.

17,294 posts (admin)
Sat Aug 02, 25 5:11 AM CST
Eitan Berenzon wrote:

Hi Tim.
Thank you so much for the update, this pop up should serve great to raise the revenue per order.

I was testing it and there is a small issue. If the prints in the collection have the options (like additional editing checkboxes), and even if the collection set to not fill automatically (with just 1 pose limit), or for multipose collections - the options pop-up is skipped and only the add-ons popup showing. For multipose collection though the options popup will show on every photo except for the last one (right before the collection is complete), because the add-on popup makes options to be skipped. The options popup will show for the add-on prints when added though. 
Tested it with both checked and unchecked "Automatically display products once collection is complete", works the same in terms of options popup.

Just an idea for multipose collections, if it is possible to add like small thumbnails of the pictures right on a popup, where they may click/tap and select for which photo the add-on is being purchased. I know they can close the window and select another photo from the main window, but it will save them this additional step.

I'm having a hard time understanding this. 

Can you email me a link to a gallery with password if needed and the name of the collection to add to cart to see this behaviour?

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
This reply was deleted.
7 total messages
Please log in or Create an account to post or reply to topics.
This post has been viewed 277 times
Category: Other
 
Loading more pages
Loading more pages

Sign up for email promotions.

Your information is safe with us and won't be shared.

Thank you for signing up!

 
©2003 - 2021 Grissett, LLC. All Rights Reserved.

By continuing to browse or by clicking Accept Cookies, you agree to the storing of cookies on your device necessary to provide you with the services available through our website.

    Accept   Privacy & Cookie Policy
Loading More Photos
Scroll To Top
Close Window
Loading
Close