To post a new support question, click the Post New Topic button below.
Current Version: 4.9.3 | Sytist Manual | Common Issues | Feature Requests
Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.
Emails Suddenly Stopped Sending
M
Martha Widdowson
55 posts
Thu Nov 18, 21 3:59 PM CST
My last email I received today was at 10:35 am. There should have been about 20 more but they never sent. Customers aren't getting appointment confirmations or receipts. I called Blue Host and they said there's not a problem on their end. Help
Tim - PicturesPro.com
16,265 posts
(admin)
Fri Nov 19, 21 4:28 AM CST
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
Christina Kafkakis
82 posts
Sun Dec 05, 21 11:57 AM CST
I'm having the same exact problem and have tried contacting Tim about it, using the troubleshooting guide, and have contacted my host. Nothing I've done has resolved this issue. It stopped for me on 11/30 or 12/1.
Tim - PicturesPro.com
16,265 posts
(admin)
Mon Dec 06, 21 5:26 AM CST
And I replied to your emails about this.
Like I mentioned in a previous email, you can look in Stats -> Email Logs and you will see where Sytist sends the emails. Then it is up to the SERVER to send the email.
If you are not receiving them then you need to check your spam folder and if you don't see them there check with your hosting provider.
Like I mentioned in a previous email, you can look in Stats -> Email Logs and you will see where Sytist sends the emails. Then it is up to the SERVER to send the email.
If you are not receiving them then you need to check your spam folder and if you don't see them there check with your hosting provider.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
Please log in or Create an account to post or reply to topics.
Loading more pages