To post a new support question, click the Post New Topic button below.
Current Version: 4.9.3 | Sytist Manual | Common Issues | Feature Requests
Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.
Log In As Customer Not Working Right
M
Martha Widdowson
55 posts
Thu May 06, 21 4:18 PM CST
A customer emailed me her order and I'm trying to put it through my site like I normally do. I look her up in admin, and select log in as customer. When I get to my site, I'm logged on as her. As soon as I hit, Find my photos, I lose the login.
I'm sure it's probably something I'm doing or not doing, or my hosting site has some sort of weird bug that no one else seems to have, I don't know. It's frustrating though.
I'm sure it's probably something I'm doing or not doing, or my hosting site has some sort of weird bug that no one else seems to have, I don't know. It's frustrating though.
Tim - PicturesPro.com
16,248 posts
(admin)
Fri May 07, 21 5:24 AM CST
Never heard of that and never had it happen. You can email me the following for me to look into it:
1) Link to your Sytist admin.
2) The admin username and password (or create me an admin account by clicking Admins in the upper right corner of the admin pages).
1) Link to your Sytist admin.
2) The admin username and password (or create me an admin account by clicking Admins in the upper right corner of the admin pages).
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
M
Martha Widdowson
55 posts
Fri May 07, 21 8:11 AM CST
I figured it out all by myself! I have two different URL's and it jumped from one to the other because of the link that I set up in the past. Changed that, now it's fine. Thanks!
Please log in or Create an account to post or reply to topics.
Loading more pages