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Current Version: 4.9.3 | Sytist Manual | Common  Issues | Feature Requests

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Missing Thumbnail

290 posts
Sat Mar 09, 19 11:07 PM CST
There is a missing thumbnail during the ADDING image to a collection process. See image.
Attached Photos

Bruce Pham • Forever Studio • School Pictures At Their Best
16,250 posts (admin)
Mon Mar 11, 19 5:28 AM CST
I am unable to duplicate that. Please supply me with a link to a gallery with password if needed either here or email.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
290 posts
Mon Mar 11, 19 10:15 AM CST
Go to www.foreverstudio.com Click ENTER PASSWORD. You can use password: test123
Once in click MULTIPLE POSE PACKAGE option and add the first package.

You'll see the missing thumbnail
Bruce Pham • Forever Studio • School Pictures At Their Best
16,250 posts (admin)
Mon Mar 11, 19 12:52 PM CST
It's looking for the wrong photo file since the photos are hosted an S3. Will be fixed in the next update coming soon.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
4 total messages
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