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Issue Uploading Images
W
Wesley Duke
13 posts
Fri Feb 15, 19 2:14 PM CST
I'm having an issue uploading images that began with the last update. (It may be unrelated to that).
I upload the images via FTP and then use Upload Photos/Process.
For some reason it will get through a handful of images and then bounce back to the home gallery screen (even though the URL is still the process ftp upload web address. The process stops and I have to press back and then process to continue processing.
Sometimes it happens after 1 image .. sometimes after 20.. but it happens every time.
I've tried raising the processing pause time but nothing seems to correct it.
Any ideas?
Wes
I upload the images via FTP and then use Upload Photos/Process.
For some reason it will get through a handful of images and then bounce back to the home gallery screen (even though the URL is still the process ftp upload web address. The process stops and I have to press back and then process to continue processing.
Sometimes it happens after 1 image .. sometimes after 20.. but it happens every time.
I've tried raising the processing pause time but nothing seems to correct it.
Any ideas?
Wes
Tim - PicturesPro.com
16,247 posts
(admin)
Sun Feb 17, 19 5:02 AM CST
I don't believe it would be from the update, nothing changed there. Sounds like a strange behavior though.
Are the files larger than normal? Can you try in another browser and see if there is any difference?
Are the files larger than normal? Can you try in another browser and see if there is any difference?
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
W
Wesley Duke
13 posts
Sun Feb 17, 19 10:31 AM CST
I actually tried using Microsoft Edge and Google Chrome and it behaved the same each time. I can't seem to pinpoint if it is a server side issue or computer issue.
Tim - PicturesPro.com
16,247 posts
(admin)
Mon Feb 18, 19 4:05 AM CST
How about emailing me the link to your Sytist admin and your FTP username and password so I can test it out.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
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