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Buy All Print With Digital Option

P
142 posts
Wed Feb 13, 19 5:40 PM CST
I have added an option to the buy all. When the client buys a print, I added the option to purchase an additional file as a digital file with a reduced price. It works well except for the fact that the client can't download the file as it is not marked a digital product. Is there a way around that?
Edited Wed Feb 13, 19 5:40 PM by Philippe Penel
16,247 posts (admin)
Thu Feb 14, 19 5:40 AM CST
Adding an download option to a buy all isn't going to work. There is not a download option for those.

You could create 2 buy alls. One that is just prints, and the other that is a print that includes a download. With your print products, there is an option to include a download with purchase. So you can create a buy all with a print product that includes a download.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
P
142 posts
Sat Jan 30, 21 4:04 AM CST
I did as you described: a buy all option which includes a 5x7 print product that includes a download. When the client select that buy all the digital option is not there.
16,247 posts (admin)
Mon Feb 01, 21 5:48 AM CST
I just did a test with the same scenario and there download is available on the order. Did you actually place the order?
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
P
142 posts
Thu Feb 04, 21 6:13 PM CST
The print includes a digital download as an option. Is that what you did or did you create a package?
16,247 posts (admin)
Fri Feb 05, 21 6:02 AM CST
It was a print that INCLUDES a download (checkbox when editing the product). It won't work if you created the download as an option for the print.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
P
142 posts
Tue Feb 16, 21 5:00 PM CST
Thanks Tim, that worked perfectly.
7 total messages
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