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Cannot Access Page
M
Mark Romine
26 posts
Fri Oct 05, 18 2:41 PM CST
I received the following error when trying to add a payment to a customer order.
Forbidden
You don't have permission to access /sy-admin/store/orders/order-add-payment.php on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
I logged out of Sytist and logged back in and still had the same issue.
Forbidden
You don't have permission to access /sy-admin/store/orders/order-add-payment.php on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
I logged out of Sytist and logged back in and still had the same issue.
Tim - PicturesPro.com
16,250 posts
(admin)
Sat Oct 06, 18 5:05 AM CST
A 403 error means something you are doing is triggering MOD SECURITY on the server which has a lot of false positives. You would need to contact your hosting company, let them know you are getting a 403 error when you do that and they can whitelist the mod security rule you are triggering.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
M
Mark Romine
26 posts
Sat Oct 06, 18 8:42 AM CST
Thanks, Tim. They whitelisted it and all is good now.
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