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Current Version: 4.9.3 | Sytist Manual | Common Issues | Feature Requests
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Order Confirmation Email
S
Scott Dengrove
56 posts
Fri Sep 08, 17 10:04 AM CST
Is there a way to re-send the order confirmation email after the order has been placed? I can't seem to find an option for that.
I had a customer whose email address was entered incorrectly when placing the order. I have corrected the email address and I'd like to re-send them the order confirmation since they never got it but I can't seem to find a why to do that.
Am I blind or does it just not exist?
Thanks!
I had a customer whose email address was entered incorrectly when placing the order. I have corrected the email address and I'd like to re-send them the order confirmation since they never got it but I can't seem to find a why to do that.
Am I blind or does it just not exist?
Thanks!
Tim - PicturesPro.com
16,291 posts
(admin)
Fri Sep 08, 17 12:23 PM CST
Not to resend it, but you can find it in Stats -> Email Logs and copy the email and paste it into an email to the customer from your regular email.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
S
Scott Dengrove
56 posts
Fri Sep 08, 17 12:28 PM CST
Yeah I have a workaround for it, but would be nice if you could add it to the list :)
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