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Some Orders Not Showing Top Level Gallery Name

D
31 posts
Thu Aug 31, 17 9:08 PM CST
This doesn't happen all the time but when I get an order through sometimes the main gallery name is missing from the gallery path.

eg 2 Orders received less than an hour apart this evening (different galleries)..

The first one contains the main gallery name, the 2nd just the sub gallery (in the main order screen the first also contains the section name: "In Event List > Romsey Show, 2015 > Class 52 & 65" whereas the 2nd doesn't "In > > Hunter Champs" which means I have to search the galleries to find the correct images.

I haven't checked to see if its just particular galleries or random.

Attached Photos

16,247 posts (admin)
Fri Sep 01, 17 11:21 AM CST
This sounds like something that has been addressed in updates. Perhaps from when they add to cart from photos from their favorites. If you have an update available on your admin home screen, do the update.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
2 total messages
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Category: Orders
 
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