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Coupon Code Being Used?
B
Booray Perry
39 posts
Thu Jul 13, 17 3:33 PM CST
I have an order in the shopping cart from a client, not checked out yet, and it has a coupon code inputed for it. I didn't give the client this code and don't know how she could have gotten it (it's not online). I checked and it's not attached to any other carts that are pending and there are carts pending from the same type of galleries.
Is it possible that the code was attached by Sytist somehow?
When I click the "remove code" link I get an error screen.
Is it possible that the code was attached by Sytist somehow?
When I click the "remove code" link I get an error screen.
Attached Photos
Tim - PicturesPro.com
16,250 posts
(admin)
Fri Jul 14, 17 9:56 AM CST
It is impossible for Sytist to have added the coupon itself. They must have just figured it out somehow.
The remove coupon from the admin won't work. If they are a logged in customer, you can log in as that customer and delete it.
The remove coupon from the admin won't work. If they are a logged in customer, you can log in as that customer and delete it.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
B
Booray Perry
39 posts
Fri Jul 14, 17 10:46 AM CST
Thanks Tim! Quick follow-up: Is it possible to turn off coupons for that gallery?
Edited Fri Jul 14, 17 10:48 AM by Booray Perry
Tim - PicturesPro.com
16,250 posts
(admin)
Fri Jul 14, 17 1:03 PM CST
It is not possible to turn on the use of coupons for the gallery.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
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