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No Shopping Cart On Phone

 
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Randy Rives
6 posts
Tue May 04, 21
11:21 AM
Customer called and said unable to purchase photos. After talking with her and confirming on my phone (Iphone 8) When I go to gallery and select a thumbnail and tap shopping cart icon it opens image in larger view with Share/Edit/etc buttons but no shopping cart or item list.
How do I fix this?
Tim - PicturesPro.com
13476 posts
admin
Tue May 04, 21
1:34 PM
You scroll down to view the products.
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Randy Rives
6 posts
Tue May 04, 21
3:22 PM
There is nothing below the image.
Attached Photos

Tim - PicturesPro.com
13476 posts
admin
Wed May 05, 21
6:02 AM
Then I will guess there is no price list assigned to that gallery. Have you checked on the computer?

You can email me the following for me to look into it:

1) Link to your Sytist admin.

2) The admin username and password (or create me an admin account by clicking Admins in the upper right corner of the admin pages).

3) The name of the gallery.
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Randy Rives
6 posts
Wed May 05, 21
12:58 PM
Just sent email. Noticed it seems to be issue with galleries that are not password protected.
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