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Major Stripe Payment Problem

 
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Neil Gordon
11 posts
Tue May 04, 21
5:47 AM
We recently discovered that our Stripe gateway returns an error during checkout.

We use Stripe 3D secure, but same error shows up when normal Stripe gateway is turned on instead.

Please advise how can we fix this ?

Error

Warning: A non-numeric value encountered in /home/server593157/ftp/aps/order/sy-inc/store/payment/payment-form-stripe2.php on line 46

Deprecated: array_key_exists(): Using array_key_exists() on objects is deprecated. Use isset() or property_exists() instead in /home/server593157/ftp/aps/order/sy-inc/store/payment/stripe2/lib/ApiRequestor.php on line 402

Fatal error: Uncaught StripeErrorInvalidRequest: The Checkout Session's total amount due cannot be zero in `payment` mode. Please see https://stripe.com/docs/currencies#minimum-and-maximum-charge-amounts in /home/server593157/ftp/aps/order/sy-inc/store/payment/stripe2/lib/ApiRequestor.php:210 from API request 'req_3DOTDwN1ew43p5' Stack trace: #0 /home/server593157/ftp/aps/order/sy-inc/store/payment/stripe2/lib/ApiRequestor.php(173): StripeApiRequestor::_specificAPIError('{n "error": {n...', 400, Object(StripeUtilCaseInsensitiveArray), Array, Array) #1 /home/server593157/ftp/aps/order/sy-inc/store/payment/stripe2/lib/ApiRequestor.php(473): StripeApiRequestor->handleErrorResponse('{n "error": {n...', 400, Object(StripeUtilCaseInsensitiveArray), Array) #2 /home/server593157/ftp/aps/order/sy-inc/store/payment/stripe2/lib/ApiRequestor.php(126): StripeApiRequestor->_interpretResponse('{n "error": {n...', 400, Object(StripeUtilCaseInsensitiveArray)) #3 /home/server593157/ftp/aps/order/sy-inc/store/payment/str in /home/server593157/ftp/aps/order/sy-inc/store/payment/stripe2/lib/ApiRequestor.php on line 210
Tim - PicturesPro.com
13476 posts
admin
Tue May 04, 21
10:25 AM
The error is indicating there is no grand total amount, as if it is $0. Does it show a grand total at checkout?
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
This reply was deleted.
Neil Gordon
11 posts
Wed May 05, 21
9:24 AM
Thanks for your reply.

In checkout it shows Total as £Nan - which is very strange. Take a look at the attached screenshot.
Attached Photos

Tim - PicturesPro.com
13476 posts
admin
Wed May 05, 21
9:46 AM
Looks like possibly something interfering with the javascript.

You can email me the following for me to look into it:

1) Link to your Sytist admin.

2) The admin username and password (or create me an admin account by clicking Admins in the upper right corner of the admin pages).
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
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