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Tax Not Collect

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Scott Lowe
40 posts
Tue Feb 13, 18
8:29 PM

I have a price list that include three product. All three are downloads. The check boxes are marked as Taxable. But for a particular size the tax isn't being collected. Any thoughts?

Tim - PicturesPro.com
10513 posts
Wed Feb 14, 18
9:29 AM
Since 2 of them are charging tax I would have to guess that one is not actually marked as taxable. I can't see how all 3 would be marked as taxable and 1 not charging tax.

If you are positive all 3 are marked as taxable, you can email me the link to your Sytist admin with the username and password and the name of the 3 products and I can take a look.
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
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