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Management Interface Speed

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Michael Weeks
Fri Feb 09, 18
3:06 PM
My management interface seems to be getting ever more slower (customer side seems OK) I wondered if this may be down to my database size which is approx 600MB, a slow database server (which I cant find a way to diagnose) or something else
Michael Leenheer
Fri Feb 09, 18
5:11 PM
I had an issue with this when my storage on my server was over 90% full. Not sure if that's your issue but if you are running out of hosting space it will cause problems.
Michael Leenheer | New Light Photography - SUB Photo
Michael Weeks
Fri Feb 09, 18
5:33 PM
Unlimited hosting (or so they say) so should not be that problem.

Bill Wells
Sat Feb 10, 18
10:37 AM
Unlimited hosting, is really NOT unlimited.

They say unlimited disk space and that part is true. However, they will have limits on the total number of files and CPU/memory limits. Going over any of these limits could affect performance. In the example of CPU/Memory, most just throttle your speed until things slow down.

As far as disk space. Let's say you have unlimited disk space, you could have 100files = 4tb and be fine. However, you can not have 125,001 files = 25gb. *125,001 represents 125,000 file limit.
-Bill Bill & Jessica Photography https://wellsandcarnes.com
Tim - PicturesPro.com
Sun Feb 11, 18
6:05 AM
Here are some things that might help speed it up.

Go to Stats -> Shopping Carts. Delete older abandoned shopping carts.

Delete old galleries that are not needed.

Go to Settings -> Backup Database and do the optimize database.

Click Stats in the main menu. This will compile old stats and reduce the rows in the stats table.
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Michael Weeks
Tue Feb 13, 18
5:34 AM
I can not delete old galleries unfortunately. I regularly optimise the database, I only have a handful of shopping carts as i regularly purge, I have gone to the stats page.

i have been in touch with the webhosts and in no way am I having an issue with unlimited hosting.

Customer side seems OK

It is however still slow

Tim - PicturesPro.com
Wed Feb 14, 18
4:37 AM
It is just probably due to the amount of data in the system unless the database server is being slow. I am always looking into ways to speed things up when working on updates.
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Michael Weeks
Wed Feb 14, 18
4:51 AM
I am looking at upgrading hosting as well to see if that has any advantages

Tim - PicturesPro.com
Wed Feb 14, 18
9:35 AM
Something you can try that I have seen work in the past since you have had it installed for a long time is (though will take some work):

1) Create a new MySQL database & user in your hosting control panel.

2) Go into the PHPMyAdmin, select your current database and export it as a file.

3) Go into the new database you created in PHPMyAdmin and import that exported file.

4) Edit your sy-config.php file either through the file manger in your hosting control panel or download via FTP and edit in a text editor like notepad and update it with the new database name, username and password.

This will be a new database and possibly on a newer version of MySQL.
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Michael Weeks
Wed Feb 14, 18
1:19 PM

tried that and no success

many thanks for the input

Mike Weeks
M Davis
Wed Feb 14, 18
7:08 PM
I have a Sytist site on 1and1 hosting unlimited.
I manage another Sytist site for someone else on Saratoga Hosting.
The Saratoga admin access is like driving a high-performance sports car compared to the 1and1 hosted site.
Safe to say it is your hosting company!
M. Davis
Michael Weeks
Thu Feb 15, 18
3:10 AM
M davis, how large are the databases on those sites?
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