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Paypal Issue Processing Invoices
Jacob Cichon
7 posts
Fri Jan 26, 18 4:28 PM CST
Hi Tim,
I have a problem with Sytist. Customers can not pay invoice because PayPal error;
flowlogging_id=472aa5e3223e7&code=AMOUNT_ERROR
I contacted PayPal, and they claim the problem is in the format of the amount that is being submitted.
Please advise.
Follow up:
I have tested it, and the problem happens when amount is greater 1000. I suspect that you pass a comma, and that is causing the problem.
I have a problem with Sytist. Customers can not pay invoice because PayPal error;
flowlogging_id=472aa5e3223e7&code=AMOUNT_ERROR
I contacted PayPal, and they claim the problem is in the format of the amount that is being submitted.
Please advise.
Follow up:
I have tested it, and the problem happens when amount is greater 1000. I suspect that you pass a comma, and that is causing the problem.
M
M Davis
324 posts
Fri Jan 26, 18 5:56 PM CST
What version are you using?
I have the latest.
Tim, This could be related to my issue as well. Mine paid though. however, the two invoices were over $1,000 each!
I have the latest.
Tim, This could be related to my issue as well. Mine paid though. however, the two invoices were over $1,000 each!
M Davis
Jacob Cichon
7 posts
Fri Jan 26, 18 6:21 PM CST
Hi,
I am om 1.3.1 However the problem may be in all versions, just never came up.
Jacob
I am om 1.3.1 However the problem may be in all versions, just never came up.
Jacob
Edited Fri Jan 26, 18 6:22 PM by Jacob Cichon
M
M Davis
324 posts
Fri Jan 26, 18 7:05 PM CST
I have regularly processed more than $1000 with no issue. Just this last Tuesday the payment processed but the emails left out the amount and contact information.
M Davis
Tim - PicturesPro.com
16,250 posts
(admin)
Sun Jan 28, 18 5:13 AM CST
PayPal changed things up and that was addressed a year ago in the 1.8.0 update.
https://www.picturespro.com/sytist-manual/change-log/
I replied to your email about this with a file to upload.
https://www.picturespro.com/sytist-manual/change-log/
I replied to your email about this with a file to upload.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
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