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Paypal Issue Processing Invoices

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Jacob Cichon
6 posts
Fri Jan 26, 18
4:28 PM
Hi Tim,

I have a problem with Sytist. Customers can not pay invoice because PayPal error;


I contacted PayPal, and they claim the problem is in the format of the amount that is being submitted.

Please advise.
Follow up:

I have tested it, and the problem happens when amount is greater 1000. I suspect that you pass a comma, and that is causing the problem.
M Davis
241 posts
Fri Jan 26, 18
5:56 PM
What version are you using?
I have the latest.
Tim, This could be related to my issue as well. Mine paid though. however, the two invoices were over $1,000 each!
M. Davis
Jacob Cichon
6 posts
Fri Jan 26, 18
6:21 PM
I am om 1.3.1 However the problem may be in all versions, just never came up.
Edited Fri Jan 26, 18 6:22 PM by Jacob Cichon
M Davis
241 posts
Fri Jan 26, 18
7:05 PM
I have regularly processed more than $1000 with no issue. Just this last Tuesday the payment processed but the emails left out the amount and contact information.
M. Davis
Tim - PicturesPro.com
9611 posts
Sun Jan 28, 18
5:13 AM
PayPal changed things up and that was addressed a year ago in the 1.8.0 update.

I replied to your email about this with a file to upload.
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
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