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Current Version: 4.8.5 | Sytist Manual | Common Issues | Feature Requests
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Package Contents Not Loading On Mobile
Michael Leenheer
490 posts
Mon Jan 22, 18 6:04 PM CST
I'm not sure if this is iOS only, but today I've had a few users call in who can't see the contents of my packages.
I tested this all on the computer and it works great; and the site and shopping cart area load up easily on my phone and iPad without issue until you try to view a package.
The packages which have a 'collapsed' description will not open - you get the 'waiting wheel' which just spins non-stop and the contents never load. Single items with collapsed descriptions will still load immediately so it doesn't appear to be a poor connection.
I haven't yet done the update for today's release, but I didn't see this mentioned in the notes so I'm not sure if this is addressed in there.
I tested this all on the computer and it works great; and the site and shopping cart area load up easily on my phone and iPad without issue until you try to view a package.
The packages which have a 'collapsed' description will not open - you get the 'waiting wheel' which just spins non-stop and the contents never load. Single items with collapsed descriptions will still load immediately so it doesn't appear to be a poor connection.
I haven't yet done the update for today's release, but I didn't see this mentioned in the notes so I'm not sure if this is addressed in there.
Michael Leenheer || My Sytist: https://subphoto.ca/client_galleries/demo01/
Tim - PicturesPro.com
16,151 posts
(admin)
Tue Jan 23, 18 5:26 AM CST
That was fixed in the 2.6.0 update.
https://www.picturespro.com/sytist-manual/change-log/
https://www.picturespro.com/sytist-manual/change-log/
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
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