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Has Anyone Ever Dealt With Bludomain?

 
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Cyndi Bender
Thu Jan 04, 18
12:12 PM
I need help! I have had my website with BluDomain for years. Every single year they let my domain and hosting cancel without ever sending me an invoice (it's always right at the end of the year, during the holidays). I emailed them requesting an invoice so that it would not happen, they never replied, and my website went down...again. I am in the process of switching over my hosting to another company but BluDomain will not change the ownership of my domain to me (dumb me never knew that it was in their name to begin with). I have contacted them multiple times but they refuse to reply. I contacted GoDaddy, who BD has my domain with, and they denied switching it over to me because BD denied it...even though I sent GD my business info showing that it is actually my domain and not BD's. They said I could fight it through ICANN. Has anyone ever done this? Any suggestions on how to go about getting my domain back in my name? BluDomain is basically holding my domain hostage.
Tim - PicturesPro.com
admin
Thu Jan 04, 18
12:59 PM
I don't have an answer, but I would suggest posting on their facebook page. It seems they are active there.
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
M Davis
Thu Jan 04, 18
3:40 PM
Do they have you on an unpaid open invoice? If so, when paid they would release the domain name. I've never heard of a company holding a domain but for that reason. Also, generally, once ask for it to transfer, I read that the process can take 3-7 days for it active on the new host.
 
 
 
 
 
M. Davis
Cyndi Bender
Thu Jan 04, 18
3:43 PM
Thanks Tim! I will post on their page but I bet they delete it.

M. Davis ~ They will not reply to me. I have paid for my domain but they will not reply to my messages about transferring it over to me. I don't know why they had it in their name to begin with.
M Davis
Thu Jan 04, 18
3:58 PM
1. File theft by deception 'criminal' report with your local police and the police where BD is located. You have paid for the URL. It belongs to you!

2. Go online, file a complaint with your state attorney general and AG in State were BD is located.

Doing both will get the ball rolling quicker than anything.
Edited Thu Jan 04, 18 3:58 PM by M Davis
 
 
 
 
 
M. Davis
Cyndi Bender
Thu Jan 04, 18
4:03 PM
Thank you for the advice!! I filed a report with GoDaddy since that is who BD has the domain through and they will not do anything about it because BD denied transferring it over to me. GD sent me a link where I could file a dispute, but it will cost me $1,300!! I wrote a demand letter today that I'm going to send certified mail to BD demanding they turn it over or I will dispute it. I need to do what you said...maybe that will be faster/cheaper!
M Davis
Thu Jan 04, 18
4:09 PM
I have paralegal experience, my advice will get you the result you need quickly and cost you nothing to file!
Edited Thu Jan 04, 18 4:11 PM by M Davis
 
 
 
 
 
M. Davis
Cyndi Bender
Thu Jan 04, 18
4:13 PM
Alright, I just filed a complaint with the Colorado and the Texas Attorney Generals. I emailed Aundrea at BD. We'll see if this gets her moving! Thanks again for the advice!
Edited Thu Jan 04, 18 4:49 PM by Cyndi Bender
M Davis
Thu Jan 04, 18
6:49 PM
Online complaint forms are good for the AG office complaints.
Any time proof of mailing is needed use certified mail with a tracking number to show the document arrived in the mail. Some use a USPS green card for signature but as long as you have a USPS document showing it arrived (online tracking confirmation) to the recipient that is sufficient.
Edited Thu Jan 04, 18 6:50 PM by M Davis
 
 
 
 
 
M. Davis
Cyndi Bender
Thu Jan 04, 18
6:55 PM
So I filled out the complaint forms for both Tx and Co. I emailed Aundrea at BD back and told her. She immediately replied accusing me of not following directions and sent me the info that I needed. Amazing how fast she replied! LOL I've been requesting this info twice a day for the past 3 days with no reply from her. I sent that email and she immediately replied. So glad to be done with BD!! Thank you for your help!
M Davis
Thu Jan 04, 18
7:06 PM
Yes. I knew it would work!
Remember it works for similar other situations when you are being ignored.
I wouldn't notice the AG's office the issue has been resolved until the AG responds. Make BD answer the complaint. You will get a written confirmation from both AG offices in about 7 days. At that point, let the AG's know it's resolved.
The AG will shut down companies doing business like that if there are enough complaints.
What your doing is helping others not be in the same situation.
Best of luck!
Edited Fri Jan 05, 18 3:53 PM by M Davis
 
 
 
 
 
M. Davis
Cyndi Bender
Thu Jan 04, 18
7:17 PM
Such great info to know!
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