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Email Invoice - Help!!

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Kelly Morton
16 posts
Sun Dec 31, 17
12:15 PM
Hey guys I need some help and fast!
When I was setup using PhotoCart I was able to put in custom info into the email that was sent to the client after it was ordered.

I am setting up an online order to purchase tickets to a charity event to raise money for brain cancer research.

When someone orders I want the custom email thats sent to the client to have a thank you and details of the event. Date, time etc!

BUT I CANT FIND IT ANYWHERE!!!! Trying to go live Jan. 1st! 2018.

Any help would be great.


Happy New Year
Kelly Morton
16 posts
Sun Dec 31, 17
12:16 PM
Shawn Mertz
115 posts
Sun Dec 31, 17
3:50 PM
I think it is in settings > default emails.
He may have added support for different emails by product. Search the forum similar questions have been posted in the past.
Tim - PicturesPro.com
10728 posts
Tue Jan 02, 18
5:22 AM
There isn't a way to have a custom email sent when they purchase a certain product.

But I would suggest creating a store section for this and making that a product in the store. It will be easier for the people purchasing

And when you create a store item, there is an option for "Add Message To Order". This will add a message on the order under the product they purchased where you can add those details.
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
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