To post a new support question, click the Post New Topic button below. 
Current Version: 5.5.2 | Sytist Manual | Common  Issues | Feature Requests
				Please log in or Create an account to post or reply to topics.
				
		You will still receive notifications of replies to topics you are part of even  if you do not subscribe to new topic emails.
			
		Proofing Emails
Aric Hoek
				263 posts  
						
			Tue Dec 12, 17 1:23 PM CST
				For some reason, clients are not receiving emails letting them know their proofing gallery is ready.
					
	
				
				
								
					
		Aric Hoek	
 				Tim - PicturesPro.com
				17,474 posts  
			 (admin)			
			Wed Dec 13, 17 5:25 AM CST
				In Stats -> Email Logs, does it show they have been sent? If not then most likely you have Automated Emails enabled  in Settings -> Automated Emails but don't have a working cron job. 
If it does show the emails in Stats -> Email Logs, then perhaps they are going into spam folders.
					
	
				
				
								
					If it does show the emails in Stats -> Email Logs, then perhaps they are going into spam folders.
		Tim Grissett, DIA - PicturesPro.com 
My Email Address: info@picturespro.com
 				My Email Address: info@picturespro.com
Please log in or Create an account to post or reply to topics.
	
		
	
		

Loading more pages