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Aaron Couch
Thu Dec 07, 17
6:59 PM
Hi Guys,

We seem to be having an intermittent issue with our galleries, and wondered if anyone else was having the same trouble? Our clients can access the password protected galleries, but then the thinking wheel just spins for ages (up to an hour as advised by one client).

Web Server is working fine on every other part of the site, just the galleries themselves appear to be the problem, and as i said, is intermittent. So far its been 5 hours today, and a few days ago it was for a few hours also.

To make things even more odd, some clients are able to place orders, but MOST cannot. I am thinking perhaps the few that CAN place orders might have already had the photos in their cart, and are simply 'checking out', whereas the other clients are trying to look at the photos?

Any thoughts or assistance would be greatly appreciated :)

Thanks!
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Tim - PicturesPro.com
admin
Fri Dec 08, 17
6:40 AM
replied to your email about this.
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
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