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Mobile Site Crashing
Cynthia Dover
57 posts
Tue Dec 05, 17 11:18 PM CST
Just redid my homepage with the new updates and I checked on my phone as well as had others check, the site keeps crashing and going blank. I have received Two different messages.
Please help and thank you.
Cindy
Well I tried to upload an example, but won’t take my jpg image.
It says “a problem repeatedly occurs when loading this site”
And “this website reloaded because a problem occurred”
Please help and thank you.
Cindy
Well I tried to upload an example, but won’t take my jpg image.
It says “a problem repeatedly occurs when loading this site”
And “this website reloaded because a problem occurred”
Tim - PicturesPro.com
16,205 posts
(admin)
Wed Dec 06, 17 5:26 AM CST
I have this fixed for a follow-up update coming out soon. In the meantime, you can delete the additional photos in the billboard at the top of the page (a couple will be ok). That is the culprit.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
Cynthia Dover
57 posts
Wed Dec 06, 17 8:22 PM CST
Great! I will wait for update. Thank you.
Will the hero/billboard change size when viewing on mobile? It looks great on the computer! but just blur on the mobile.
Thanks
Will the hero/billboard change size when viewing on mobile? It looks great on the computer! but just blur on the mobile.
Thanks
Tim - PicturesPro.com
16,205 posts
(admin)
Thu Dec 07, 17 5:17 AM CST
The update should fix that as well.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
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