If you have a support question or comment, click the Post New Topic link below. Sytist Manual | Sytist Articles | Facebook Page.

Cant Open Gallery

 
Please log in or Create an account to post or reply to topics.
 
Kevin Alley
Sat Nov 04, 17
4:55 PM
I am sure I am doing something wrong but I can see the gallery on the front page. If I go into the admin area and set the password it will not open on the client page or prompt for a password. So I went back to the admin side and set it to no password. The gallery will still not open. As a last resort, I assigned the gallery to myself and logged in on another email I created pretending to be a client. I went to my account and clicked on find my photos and it took me back to the homepage with the gallery preview picture (The one I cannot open). So what am I doing wrong? Anyone?
Kevin Alley
Sat Nov 04, 17
6:50 PM
Okay I think I botched the install somehow. I am trying to install the site into a sub folder. So everything seemed to work until I uploaded a gallery. Now clicking on the gallery won’t do anything. I am assuming that when I installed everything I have the client galleries going to a second clients folder which I mistakenly assumed was the clients folder I was trying to install into. I am not so sure at this point.

What I can say is that I can view the gallery if I go to mysite.com/clients/clients/client_name. But the link from mysite.com/clients will not work or do anything but refresh the page.

I have looked in the sy-config.php file and see:

// Below is used when installing on a temporary URL. If you have your domain pointing to this hosting account now and no longer using a temporary URL, remove the line bellow

$setup['temp_url_folder'] = "/clients”;

I tried commenting it out and the site CSS file apparently does not load and nothing really works. So I am guess this should not be deleted. I have looked all over the documentation to see if I could find a reference to this but I am unable to located it.
Tim - PicturesPro.com
admin
Sun Nov 05, 17
6:52 AM
Did you make any changes to that gallery in the external link section under the more options link? It's like it is trying to redirect.

OR, I think maybe you used the "Show content from a page" option in the gallery section.

Click edit under Clients in the left menu of the Site Content section.

Scroll down to Show content from a page and that should be set to do not use.
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Kevin Alley
Sun Nov 05, 17
7:04 AM
Yup that was it! That works great now. Thank you

Loading more pages
Sign up for email promotions.
Your information is safe with us and won't be shared.
Thank you for signing up!
 
©2003 - 2017 Grissett, LLC. All Rights Reserved.
Loading More Photos
Scroll To Top
Close Window
Loading
Close