Ftp Time Out

I am trying to upload via FTP. I have all the correct info, password, etc, and I connect but then get a time out error before the directory is retrieved. I've attached a screen shot. What's going on here?

This is the feed from FileZilla
Status: Connecting to 104.250.127.219:21...
Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Status: Logged in
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is your current location
Command: TYPE I
Response: 200 TYPE is now 8-bit binary
Command: PASV
Response: 227 Entering Passive Mode (104,250,127,219,195,194)
Command: MLSD
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing

Edited Thu Oct 12, 17 10:58 AM by Alicia Thrasher

You will need to talk to your host about that. It's the connection between your computer and the server.

Edited by