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I/o Erro Uploading Images When Site Is Https://

 
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Christopher Mann
Wed Aug 23, 17
9:31 AM
Hi gang,

I've just purchased Sytist and am in the process of setting it up - and I've hit a snag with uploading images to client galleries.

If I'm logged in to the Admin area via an https:// URL (i.e. https://www.cjmann.com/clients...) then I get an I/O error if I try and upload images to galleries.

If however I log in to the Admin area via a non-secure URL (http://www.cjmann.com/clients...) then I can upload images with no problem.

I have tried forcing Sytist to use SSL by making the changes to the .htaccess and sy-config.php files mentioned in this article:

https://www.picturespro.com/sytist-manual/installation/forcing-site-to-use-ssl-https/

...but that doesn't help - I still can't upload any images, and of course then the non-https admin URL stops working.

Any ideas on how I can fix this? I can use the workaround of logging in to an insecure URL but obviously I would rather have everything running under SSL if possible.

Thanks!

Chris
M Davis
Wed Aug 23, 17
9:46 AM
Who is the web host?
 
 
 
 
 
M. Davis
Christopher Mann
Wed Aug 23, 17
9:46 AM
Krystal Hosting - www.krystal.co.uk

the SSL certificate is from Let's Encrypt
Edited Wed Aug 23, 17 9:47 AM by Christopher Mann
Tim - PicturesPro.com
admin
Wed Aug 23, 17
11:13 AM
Strange it would do that when over httpS ... I haven't seen that before.

If you want, you can email me the link to your Sytist admin with the username and password and also your FTP username and password and I can do some testing.
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Christopher Mann
Wed Aug 23, 17
2:45 PM
For the benefit of anyone else that may be experiencing this issue - with Tim's help we narrowed it down to my Firefox browser on Mac OS X.

Tim was able to upload using Firefox from his computer, but I still can't - even after removing all extensions, performing a "refresh" of Firefox, and even removing it and reinstalling.

I can however upload in https:// mode using Chrome or Safari.

So some cookie or preference setting must be screwing things up with my particular instance of Firefox. I don't have the time or energy to track this down any further in the middle of wedding season - I will just use Chrome when I need to upload images to galleries.

Many thanks to Tim for taking the time to figure this out...

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