Require An Image In Collection

Have been running into an issue where clients place an order for a collection, but don't select the images they want. What we offer is a Large Image download package, many people understand how to add the images to the collection and we have a blog post on how to do so. But some just see the package and select it then check out.

Can there be a way to require them to at least make one image selection? If anything we could then pull the images without having them placing a new order.

Edited by

There is an option in the collections for them to have to select an image for all products, but there isn't an option to make them select at least 1 image.

Edited by

Hi there Tim I have just run into this issue as well with one of my first jobs in your system.
I have a lot of orders where clients clicked a package via an image however did not click on that little "Add photo to package" dark button on the next screen and therefore no image has been chosen for the package.
This is a cluster F%$^ as I now have to sit and phone LOADS of families to chase them to go back into their carts and text me their favorite image.
So FEATURE REQUEST.
My suggestion, begging, hope is that you can please either remove that confirm photo button, which really is a double-up as they already popped open the product based on selecting the image, or make it so they cannot checkout without choosing an image PLEASE.
mega headache.
Thank you!! :)
(How will I know when and if this would be corrected - any other suggestions moving forward)

Edited by

In your collection you need to check mark" Require all products to have photo selected." then it will not let them check out.

Edited by

Oh my yess!
Steve you're a champion, thank you thank you thank you thank you thank youuuuuuu! lol

Edited by