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Notes Not Attaching To Orders

33 posts
Tue Dec 09, 25 12:35 PM CST

Hi, the notes of people telling me what all to change in their pictures are not being attached to the order like they always have. I think it's an easy order so I do it right away and then end up having to do it again. :( 

Any idea how to fix this? 

Thanks!

17,551 posts (admin)
Tue Dec 09, 25 2:09 PM CST

They probably aren't clicking save note. 

The last update I added a message "Please click the update note button below to save your note." and change the icon to a Save Note button since people were complaining customers weren't saving the notes. 

There is nothing to fix. 

Attached Photos

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
33 posts
Tue Dec 09, 25 2:11 PM CST

Thanks. Can't teach them to read, I guess. :) Fa la la la la

3 total messages
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