To post a new support question, click the Post New Topic button below. 
Current Version: 5.5.2 | Sytist Manual | Common  Issues | Feature Requests
Special Characters Like () Are No More Accepted In Keywords.
Hi Tim,
I noticed that for some months some characters like ()- are no longer accepted in keywords.
It just cuts of. 
I had the same issue some time ago with é, è, etc ...
Problem now is people can't search their pictures because a part of the keyword is missing.
Thank you for looking into this.
Just tested (keyword) [keyword] and both accepted and searchable when uploading through the upload form.
How exactly are you uplaoding and they are not being accepted?
My Email Address: info@picturespro.com
Hi Tim, thank you for looking into this so fast.
I just uploaded a picture (normal way: go to gallery, upload photos, select picture)
in this galery I just did the test with the picture attached: https://www.sportinbeeld.be/sportbeelden/recentste...
searching on 'test' finds it, searching on 'partoens' didn't find it.
You only find other pictures where I changed the ( and ) into - and reuploaded it, replacing the file. Just becaus customers would find it.
Or there is maybe another problem I don't see...
Thank you!
It is the same thing as last year when you had special characters in your keywords. In 2023 I added to reject keywords that contain special characters in the upload process. Last year I added : for you to not reject those.
Now you have ( ) & / in your keywords and those are being rejected. I have added to accept those characters now during the upload process.
You can send me an email so I can reply with a file you can upload that contains that change.
My Email Address: info@picturespro.com
Hi Tim,
Okay, yes, that might be around the same time.
Sorry if I put you in a difficult position.
We'll communicate later by email.
Thanks!

Loading more pages
