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Page Designer Not Saving

J
50 posts
Tue Oct 21, 25 11:59 AM CST

Hello,

I have been working with the page designer on my home page.  I have made several changes no problem and now I can't seem to get it to successfully save any changes I make.  The wheel just spins.  Suggestions?

Thank you!!

17,471 posts (admin)
Wed Oct 22, 25 4:33 AM CST

Most likely when you are saving it is triggering a 403 error. 403 error is usually caused by triggering mod security on the server  (or ModSec). Mod security is good but also has false positives. 


You would need to contact your hosting company support and let them know you are triggering it and they can whitelist the rule you are triggering. 

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
J
50 posts
Wed Oct 22, 25 9:18 AM CST

Hi! I spoke to my host. They disabled Modsec. There are supposedly no issues server side. They aLeo increased PHP memory limit for good measure.  Any other suggestions?

17,471 posts (admin)
Wed Oct 22, 25 9:39 AM CST

I looked and this is the error: 

501 error Not Implemented POST not supported for current URL.

I assume something in the code being posted is causing that. I have never come across this server error before. Don't know why it is happening, but something on the hosting side of things.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
J
50 posts
Wed Oct 22, 25 10:01 AM CST

I literally just now got this response from them:


Could you please share a screenshot of that error and let me know what changes need to be done from our servers which was suggested from them?

17,471 posts (admin)
Wed Oct 22, 25 10:05 AM CST

Screenshots attached. I don't know what needs to be done, I haven't seen this before.

And your site is overall running pretty slow. 

Attached Photos

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
J
50 posts
Wed Oct 22, 25 10:14 AM CST

I also noticed that.  I have been with this host, over multiple sales and name changes, for 25 years. ONLY because to move things feels like a daunting pain in my butt.

J
50 posts
Wed Oct 22, 25 2:01 PM CST

Well, it appears I am at a standstill.  The host has not been able to help me and seems to think there is no actual issue and pointing back at the application itself.

17,471 posts (admin)
Thu Oct 23, 25 9:14 AM CST

I'm sorry, but it is not something I can "fix". The server is returning a 501 server error when the data is posted. Something in the data posted is triggering something on the server. I tested another page with the page designer and it save fine.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
J
50 posts
Thu Oct 23, 25 9:42 AM CST

Do you offer a service to migrate things over if I get a new host? 

17,471 posts (admin)
Thu Oct 23, 25 9:55 AM CST

I don't , but Heather at Love Bugs Photography Design offers a transfer service. Her email is lovebugsphotography@gmail.com.

Moving Sytist to a new host.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
11 total messages
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