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Current Version: 5.5.1 | Sytist Manual | Common Issues | Feature Requests
504 Gateway Timeout Since Upgrade To 5.5
Hi All,
I am now receiving a 504 Gateway timeout since my upgrade when trying to upload photos. Now I'm unable to easily access the sites admin. Everything is taking ages to load (if at all).
Please can you help?
Cheers
Simon
Wellington
New Zealand
Now receiving a 508
Resource Limit Is Reached
The website is temporarily unable to service your request as it exceeded resource limit. Please try again later.
Wellington
New Zealand
Also this:
You have reached the limits within the past 24 hours
- You have reached the entry processes (the number of simultaneously running php and cgi scripts, as well as cron jobs and shell sessions) limit 8 times
Wellington
New Zealand
Error given in Plesk
2025-10-06 11:08:29 | Error | 1230892#0: *33748897 upstream timed out (110: Connection timed out) while reading response header from upstream | nginx error |
Wellington
New Zealand
The upgrade would not have caused this. Looks like a issue with your host and limits. You will need to get with your host on it.
My Email Address: info@picturespro.com
from my domain host . .
"I hope this email finds you well.
This is to confirm that we have adjusted some of the parameters of your PHP settings to help address the error you've been experiencing. (photo attached).
Still receiving . . .
Resource Limit Is Reached
The website is temporarily unable to service your request as it exceeded resource limit. Please try again later.
Wellington
New Zealand
This has nothing to do with the upgrade. Is it only happening when uploading photos?
My Email Address: info@picturespro.com
Uploading Photos, changing order status, Just happening a lot now.
Wellington
New Zealand
Here is a video of the site freezing which ends with a 504 error as above.
Wellington
New Zealand
I am encountering the same issue that Simon's video shows but with only 1 gallery (so far). Then I need to close the tab and reopen the admin in another tab to get back to the home page; but still can't get into the orders for that gallery.
I thought it was when you were trying to upload photos.
I am in the process of fixing the loading issue when pulling orders from a gallery like that now. I'll have an update out within a day or 2 to fix it hopefully.
My Email Address: info@picturespro.com
Awesome Tim, thanks.
It was initially when uploading photos but then this issue arose as well.
Cheers
Simon
Wellington
New Zealand
I've just released an update that will fix this. 5.5.1.
If you have already logged into your admin today, then you won't get the notice until tomorrow. Or you can click Settings in the main menu then UNDERNEATH the left menu click check for update.
My Email Address: info@picturespro.com

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