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Orders - Change Selected Background

T
472 posts
Tue Sep 30, 25 1:08 AM CST

Hi Tim.

Is it possible to change the background that a customer has mistakenly selected on their order?  

I can't see any option to do this from the various edit orders options.

I have asked before (https://www.picturespro.com/support-forum/sytist/5...), but not sure if any changes have been made since asking.

Edited Tue Sep 30, 25 1:14 AM by Trailboy
17,493 posts (admin)
Wed Oct 01, 25 6:44 AM CST

Sorry, there is not an option to do that.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
329 posts
Mon Oct 13, 25 10:07 PM CST

I have the same issue, a work around is to create a pricelist that allows free downloads. Then set yourself up in the gallery as a person allowed for free download. Then you have to log in and download the image with the background they want as a jpeg. Then upload the jpeg within the order. It's a pain but its a work around.

Bruce Pham • Forever Studio • School Pictures At Their Best
3 total messages
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Category: Orders
 
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