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Current Version: 5.4.2 | Sytist Manual | Common  Issues | Feature Requests

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Product Export Showing Only Main Product Bg And Not Others

J
9 posts
Fri Sep 26, 25 11:00 PM CST

I have a photo package that comes with several prints and the customer can choose different backgrounds for each sheet. When I export the product report, it only shows the background for the first item they chose, and not all the different background and print sizes

The package comes with three 8x10, four 5x7s, 8 3x5s, and 16 wallets. The customer chose BG1 for the first item, but then a mix BG2, BG3 and BG4 for the other items.  When I check the product export, it has the order in one row with columns for each of the sizes that show the total number of that size in the package, but the background column only says BG1.

I have a program set up to automate the printing, but it doesn't work when the customer chooses more than one background.  Would it be possible in the future to have the product export list the order items so that each size and background combination was captured?

17,386 posts (admin)
Mon Sep 29, 25 8:30 AM CST

I believe I have this resolved for the next update coming out later this week or next.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
J
9 posts
Mon Sep 29, 25 8:32 AM CST

Amazing.  Thank you.

3 total messages
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