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Payment Issues

E
88 posts
Sat Sep 20, 25 11:53 AM CST

Because I'm having issues with payments right now (Tim is working on that), clients orders are getting stuck -- so I've been clicking on their shopping cart and selecting 'create order' and then having them pay me directly through venmo.   Once they do that, I go back and 'add payment' and i manually add their payment.  Easy Peasy EXCEPT that the thing they booked isn't showing up in my calendar and that time slot is still showing as available for others to book.

T
8 posts
Sat Sep 20, 25 12:39 PM CST

I suddenly started having cart issues today. People add a package to their cart, but when you go to cart it is empty. I got orders yesterday but many people today could not order. I tried it myself and had the same things. It shows package added to cart, but when you go to cart it is empty.

17,473 posts (admin)
Mon Sep 22, 25 4:38 AM CST

Making the order from the admin won't create the booking. Nothing I ever considered. You will have to manually enter those into the calendar.

And I tested your Venmo payment option yesterday and it worked fine.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
3 total messages
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Category: Payment Options
 
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