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Pay Now Button But Can't Pay

A
21 posts
Mon Sep 08, 25 9:04 AM CST

I have a customer trying to place their order but payment options are not showing up. Just says Pay Now and when she clicks that nothing happens. Screenshot attached. 


Attached Photos

17,339 posts (admin)
Mon Sep 08, 25 10:11 AM CST

It looks like it may have been some sort of Square issue causing the form to not load. I just checked twice and it loaded for me. Have the customer try again.

If they continue to have issues, perhaps they are at work and their work ISP blocks certain things, like Square. 

Attached Photos

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
2 total messages
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Category: Error
 
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