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Error Creating A New Page

G
39 posts
Fri Sep 05, 25 6:48 AM CST

I am trying to create a new page and the process is failing. I get the following error and the URL does not work. The Stytist back end seems to be there with all the gallery options but the front/client end doesn't get created. Existing galleries work fine as does all of the normal Stylist functions, I get this error when trying to create a new gallery - 


can't find in 

  • C
  • 0775
  • /galleries/portrait-session/southworth-family
  • 493
  • Create: /nas/content/live/gavinhowarth/clients//galleries/portrait-session/southworth-family/index.php
  • Edited Fri Sep 05, 25 6:54 AM by Gavin Howarth
    17,333 posts (admin)
    Fri Sep 05, 25 10:11 AM CST

    Sounds like something changed on your hosting and now there is a conflict with the compression on the server. 

    Edit the sy-config.php file that is in the main Sytist folder on your website through the file manager in your hosting control panel.

    Add this line of code on a line toward the top of the file after the

    $setup['ob_start_only'] = true;

    That should resolve it.

    Edited Fri Sep 05, 25 10:12 AM by Tim - PicturesPro.com
    Tim Grissett, DIA - PicturesPro.com
    My Email Address: info@picturespro.com
    G
    39 posts
    Sat Sep 06, 25 7:50 AM CST

    Thank you. 

    I am working with my host. I sent them the instructions. Can you clarify the attached is correct? They can login under my credentials and create a gallery just fine but for some reason I still can't and get the same error.

    Attached Photos

    17,333 posts (admin)
    Mon Sep 08, 25 5:13 AM CST

    It would be best for it to be at the beggining of the file after the opening PHP tag <?php 

    <?php
    $setup['ob_start_only'] = true;

    If you are still having issues, You can email me the following for me to look into it: 


    1) The link / URL to your Sytist admin (where you log into your Sytist admin).

    2) Create me an admin account by clicking Admins in the main menu, or send me your admin username and password.


    Tim Grissett, DIA - PicturesPro.com
    My Email Address: info@picturespro.com
    j
    29 posts
    Tue Sep 09, 25 6:56 PM CST
    Gavin Howarth wrote:

    I am trying to create a new page and the process is failing. I get the following error and the URL does not work. The Stytist back end seems to be there with all the gallery options but the front/client end doesn't get created. Existing galleries work fine as does all of the normal Stylist functions, I get this error when trying to create a new gallery - 


    can't find in 

  • C
  • 0775
  • /galleries/portrait-session/southworth-family
  • 493
  • Create: /nas/content/live/gavinhowarth/clients//galleries/portrait-session/southworth-family/index.php
  • Hi! This began happening for me too last week suddenly, the exact same error. I have sent these instructions to my hosting company. Hopefully this will resolve it. 


    Gavin , did this work for you?


    Thanks!

    Jen

    5 total messages
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