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Second Admin Account Not Accessible

S
13 posts
Mon Aug 04, 25 10:15 AM CST

Hello. I have added (and now deleted) an additional admin account with limited access.  When I try to test the login I get a 'username or password incorrect' message. I tried using the 'forgot password' to reset the password with no luck. Any suggestions? Maybe something I haven't turned on for the site?  Thanks.

17,294 posts (admin)
Tue Aug 05, 25 4:20 AM CST

The only thing it could be is an incorrect username or password. 

Recreate it and make sure the username is correct. It won't be the email address. 

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
S
13 posts
Tue Aug 05, 25 9:39 PM CST

Yes it must have been the password.  I deleted the account, then created it again with a much different password and it worked. just fine.  Thanks!

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