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Account Requirements

L
518 posts
Mon Jul 21, 25 1:12 AM CST

Hi Tim,

Recently I unticked a few things people had to supply for creating an account ( for reasons I wont bore you with ) .. and then I went back to "the old way" ( where I get all the info ) .. EXCEPT .. the info is not being collected?  I have checked the gallery and the pricelist ( in case there was an override ) and cannot work out why information is not being captured.

I will attach a screencap of what I ask for... and a screencap of the info I am getting with a new account creation ?  

Im strangely getting the only information I do not ask for???



Attached Photos

17,298 posts (admin)
Mon Jul 21, 25 9:59 AM CST

The accounts not asking for city or state are probably created for download only orders and you don't have those fields checked. You only have first and last name checked for download only orders. 

Attached Photos

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
L
518 posts
Mon Jul 21, 25 5:57 PM CST
ah right - thank you - I think that did confuse me, hopefully that will fix - thank you for looking into it for me.
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