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Automated Sms Messages

291 posts
Sun Jul 06, 25 8:28 AM CST

When I look at the Automated Messages, it looks like the messages are scheduled to be sent as email and SMS. But, I don't think SMS messages are being sent as they are not showing up in the Sent Messages section under "Text Messaging/Twilio". Am I missing a setting somewhere?

Attached Photos

17,161 posts (admin)
Mon Jul 07, 25 5:32 AM CST

The text messages will only be sent if the customer has an account, phone in their account and has checked the option to receive text messages. If there is no answer for receiving text messages or checked no, it won't send.

It also won't send of you have SMS in test mode.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
291 posts
Mon Jul 07, 25 5:36 AM CST

Tim, I think all of those requirements are met. SMS messages show up in the "Sent" log when I manually send one of the automated email. But, I don't see them get listed in the log when the automated email is sent out from the cron job.

3 total messages
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