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Photos Won't Upload.... Hosting Company Continually Says It's Not The Server!

D
8 posts
Fri Jun 27, 25 1:02 AM CST

It just rejects them right away.  My hosting company insists it's not the firewall, and that they can upload photos to the Wordpress site.  This problem started when I just upgraded to the new version of stylist.  Could this be a PHP issue?  I am on PHP 7.4, because of other WP plugins.  Please help!!!!! 

Attached Photos

T
451 posts
Fri Jun 27, 25 1:31 AM CST

Cant help with the reasons why, but the first thing I would try would be to upload to your server via the FTP method and see if that makes any difference.  

https://www.picturespro.com/sytist-manual/articles...



T
451 posts
Fri Jun 27, 25 1:33 AM CST

Why is your address bar saying 'not secure'?  

Not having an ssl secure connection may also be something to do with your issue.

17,150 posts (admin)
Fri Jun 27, 25 5:39 AM CST

Most likely you are out of space on your hosting either space or file count. Check with your host on those.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
D
8 posts
Fri Jun 27, 25 9:11 AM CST

They are asking me to check the way Stylist connects to the hosting via FTP settings.  They need to find in the software where to find the FTP files.  

17,150 posts (admin)
Fri Jun 27, 25 9:56 AM CST

There is no FTP setting. I doesn't upload via FTP and no files for them to look at.

It is a hosting issue of some sort. 

You can email me the following for me to look into it: 

1) The link / URL to your Sytist admin (where you log into your Sytist admin).

2) Create me an admin account by clicking Admins in the main menu, or send me your admin username and password.


Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
D
8 posts
Fri Jun 27, 25 9:59 AM CST

THank you!  Emailing you now!  <3

7 total messages
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