To post a new support question, click the Post New Topic button below.
Current Version: 5.3.4 | Sytist Manual | Common  Issues | Feature Requests

Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.

Is There A Button For Customers To Log Out?

C
52 posts
Sat Jun 14, 25 3:40 PM CST

I shoot at conventions and have chromebooks for people to place their orders. The problem comes when people complete their order, there is no button for them to Log Out and return to the home page; it just says to see our sales rep to finish their order. Then when the next person comes to place their order, they place it and it has the original person's contact info. I've made it where they can't pay online (we have a credit card machine to run their cards instead of doing it on the chromebook) because of people's credit cards being charged, but it still has their contact info. Is there a button where after they place their order and it says to see us to pay that says "Log Out" or "Go Home" or something that will clear out their info? 

17,125 posts (admin)
Mon Jun 16, 25 5:57 AM CST

If you have create account disabled at checkout, which I believe you do., then there should not be any information pre-populated at checkout and logging out won't change anything because they are not logged into an account. 

What may be happening is Chrome is auto filling the form fields. Try Google Chrome Turn Off Autofill

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
T
446 posts
Mon Jun 16, 25 8:22 AM CST

Try running the Chromebooks in guest mode from the boot screen.  

C
52 posts
Mon Jun 16, 25 9:13 AM CST

Thanks Trailboy...I'll look at that!

Thanks Tim. I do have Create Account turned off, but when they add pictures to Favorites, it makes them create an account. I turned Favorites off but they like having that so they can compare pictures. I went ahead and turned it off so we didn't have that problem. If there was a "Go Home" button, or something similar after they check out, it would make it easier/better to get back to the main gallery page.

17,125 posts (admin)
Tue Jun 17, 25 5:03 AM CST

Go to Design -> Page Text

Search the page (CTRL+F) for : 

_store_order_completed_text_

and 

_store_order_pending_text_

In those text areas add a log out link. Type in LOGOUT where you want it, highlight it, click the link icon and link it to:  index.php?view=logout


Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
C
52 posts
Tue Jun 17, 25 8:38 AM CST

Thanks Tim! I did that but do not see the button. There is a button at the very top left that says Log In/Out...is that it? I was hoping to have a bigger button under their order number that they can't miss.

17,125 posts (admin)
Tue Jun 17, 25 9:44 AM CST

See last message in thread.

Edited Tue Jun 17, 25 9:59 AM by Tim - PicturesPro.com
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
17,125 posts (admin)
Tue Jun 17, 25 9:59 AM CST

I just remembered something I had forgotten about, a way to automatically log someone out after placing an order. This will automatically log them out after placing the order. 

  • Click Settings in the main menu of of your Sytist admin.
  • UNDERNEATH the left menu click edit config file.
  • Under "// If you need to make adjustments to this file do so below this line before the closing PHP tag. " and on a blank line, copy the following, paste and save: 

$setup['logout_after_purchase'] = true;


Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
C
52 posts
Tue Jun 17, 25 10:59 AM CST

Tim, thank you!! That worked!

Only other question with this, is there a way to put a button they can click that will take them back to the Main Gallery page?

17,125 posts (admin)
Wed Jun 18, 25 5:22 AM CST

There is not.

You can make a link in your main menu to it. Design -> Menu Links.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
C
52 posts
Wed Jun 18, 25 8:38 AM CST

Thank you Tim for all your help!

11 total messages
Please log in or Create an account to post or reply to topics.
This post has been viewed 120 times
Category: Orders
 
Loading more pages
Loading more pages

Sign up for email promotions.

Your information is safe with us and won't be shared.

Thank you for signing up!

 
©2003 - 2021 Grissett, LLC. All Rights Reserved.

By continuing to browse or by clicking Accept Cookies, you agree to the storing of cookies on your device necessary to provide you with the services available through our website.

    Accept   Privacy & Cookie Policy
Loading More Photos
Scroll To Top
Close Window
Loading
Close