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Wrong Tax Charged Because Of Different Shipping Group

S
75 posts
Sat Jun 07, 25 5:56 AM CST

Hi,

The site charges the wrong tax on one gallery because of a different shipping group including a pick-up option.

In the settings I have the right amount for the province Quebec (14.975%) but it charges only 5% if you enter a province or not.

It was the first time I was using a pick-up option and thought I had it set-up right. How can I fix that so it charges the correct tax? It charges the correct amount if shipping is included but not if it is only a download purchase.

Thank you,
Sabine

Edited Sat Jun 07, 25 6:20 AM by Sabine Periard
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