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Double Vat

C
13 posts
Fri May 23, 25 2:13 AM CST

Today trying to sort another issue.  I found that I have been charge for tax and vat this has been since the latest update 5.3

How do I get around this one, luckily for me it was a dumbie order and not a client.

17,125 posts (admin)
Fri May 23, 25 4:09 AM CST

Do you have a rate set in the "Tax rate for all pickup orders" field in Settings -> Tax? And if so, was it a pick up order?

And to be clear, it is only supposed to charge one of those? Or is it doubling the VAT percentage?

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
C
13 posts
Fri May 23, 25 6:25 AM CST

Yes, I do have a tax rate for all pick up orders but this was not a pick up order.  It was charging two lines, one saying tax and the other VAT.  It was a digital order and all the address details where completed.

I attach a screen print, I have just reproduced it.  It never happened before the latest update.

Attached Photos

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