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Current Version: 5.3.0 | Sytist Manual | Common Issues | Feature Requests
Tax Charged Twice On Pay Offline After Update
I just updated from perhaps 4.7 to 5.2.
I am in Canada and have setup the VAT for 12%.
When someone checks out though Square, the prices are correct - list price, plus 12% VAT and no Tax. If they choose pay offline (by etransfer), they are charged tax twice 12% Tax and 12%VAT.
How can I correct this?
I don't know how that would even be possible since the totals are the same no matter which payment option.
You can email me the following for me to look into it:
My Email Address: info@picturespro.com
You have a 12% Tax rate for all pickup orders.
The one that only charged VAT selected a shipping option.
The one that charged VAT and tax selected a pick up option, so it was charged tax. Not related to the pay offline option.
BTW, you can set Canada as the default country in Settings -> Country & States.
My Email Address: info@picturespro.com
I have a similar problem Tim
I am from Quebec, Canada and when the option for a pick up or no shipping address needed is checked, the tax is charged fully for TVQ @ 14.975 instead of 9.975.
Tax should be : TVQ 9.975% and TPS 5%
Sending you an email with an invoice for example.
Thanks!

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