To post a new support question, click the Post New Topic button below.
Current Version: 5.2.5 | Sytist Manual | Common  Issues | Feature Requests

Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.

Price List Issue

L
12 posts
Mon Feb 03, 25 2:07 PM CST

I'm running into an issue where I have created a client specific price list that has per photo and gallery options. I've created the gallery and sub-galleries and configured the default price list setting to use the custom price list. As of yesterday, people were able to see the per photo option and full gallery option, now I just received a message from a customer that they'd like to purchase individual photos and don't see the option. Upon investigating, I've confirmed that the per photo purchase option is not displaying. I've attempted to resolve by manually setting the price list at the gallery/sub-galleryies levels and still are unable to see the per photo option. 


Below is a link to a specific example where I manually specified the price list all the way down to the routine gallery. I also took screenshots starting with the price list and working my way down the hierarchy (i.e. Synery PACSouth Fort Worth 2025 TourStudioRoutine). 


https://250116040701.proofingphotos.com/synergy-pa... 

L
12 posts
Mon Feb 03, 25 5:02 PM CST

Please disregard my post. I figured out the issue. For those who might ever run into this. We had specified the download image size in the product base that somehow was higher than the original image size. I was able to get the per photo pricing to show again in the galleries once I updated the download image size to be "< or =) to the original image size.


Best,

Les

2 total messages
Please log in or Create an account to post or reply to topics.
This post has been viewed 51 times
Category: Photos
 
Loading more pages
Loading more pages

Sign up for email promotions.

Your information is safe with us and won't be shared.

Thank you for signing up!

 
©2003 - 2021 Grissett, LLC. All Rights Reserved.

By continuing to browse or by clicking Accept Cookies, you agree to the storing of cookies on your device necessary to provide you with the services available through our website.

    Accept   Privacy & Cookie Policy
Loading More Photos
Scroll To Top
Close Window
Loading
Close