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Order Product Exports Empty Csv

381 posts
Tue Jul 02, 24 2:58 AM CST

HI Tim.

I seem to have a problem with order exports to csv.  

Order Export csv are fine and show all the orders correctly.

Order Product Exports (for the same orders as above) produce an empty CSV file.  

Anybody else experience this? 

Attached Photos

381 posts
Tue Jul 02, 24 3:11 AM CST

'Print to screen' produces the same error too. 

381 posts
Tue Jul 02, 24 3:32 AM CST

Ahhh, there's a bug that is preventing the old method of exporting from working. 

If I use the new method 'A column for each photo...', then it works.  

Using the old method 'in one column....', the it produces empty output.  

Can this be corrected Tim?  

We use a lot of automation based on the original .csv outputs and don't wish to change to the new method.  


Attached Photos

16,437 posts (admin)
Tue Jul 02, 24 10:47 AM CST

Every product export option works not matter which settings use.

If you have been using this same export option, it just stopped working today?

Tim Grissett, DIA -
My Email Address:
381 posts
Wed Jul 03, 24 3:42 AM CST

This is the first export that I have made since updating to the 4.9 update.  

However, the good news is that today it seems to have corrected itself and that the original method of product export (one row, one filename., one SKU which is necessary for our batch automation) is now working as it should.  Phew.  

Edited Wed Jul 03, 24 3:42 AM by Trailboy
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