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Open Orders Description

33 posts
Mon Jun 17, 24 3:54 AM CST

Hi Tim, 

minor point but solving it would make life a little easier for me.

I have High Res files set up in product base as 'other' in the type box.

When a customer orders these it shows in the admin open order screen as 'prints'.

I have to look through each order to determine if they are actually prints or files i email out .

Have i got these set up incorrectly?


16,437 posts (admin)
Mon Jun 17, 24 10:23 AM CST

The "other" products are just going to show as prints.

Why not select it as a download product? Then it will show as a download and the customer can download from their order.

Tim Grissett, DIA -
My Email Address:
33 posts
Mon Jun 17, 24 11:27 AM CST

thanks Tim

i only upload and offer self download for low res due to volumes

3 total messages
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