To post a new support question, click the Post New Topic button below.
Current Version: 4.9.4 | Sytist Manual | Common  Issues | Feature Requests

Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.

Mail Payment Pre-order

10 posts
Sat May 04, 24 8:03 AM CST

If a customer opts to mail their payment for their pre-ordered Digitals, will the software automatically halt notifications and the download option for that customer? Or do I need to take additional steps to ensure that the digital download link isn't shared when I distribute it to other customers who have already paid for their pre-order?

16,437 posts (admin)
Mon May 06, 24 3:58 AM CST
The products on the pre-order are added to the customer's account when the order is placed. It doesn't take into account the pay offline option. So they products do get saved to select photos for even though it is a pay offline option.
Would probably be better to disable that payment option for your pre-orders. There is an option for that when editing the pre-order gallery.
Tim Grissett, DIA -
My Email Address:
2 total messages
Please log in or Create an account to post or reply to topics.
This post has been viewed 53 times
Category: Orders
Loading more pages
Loading more pages

Sign up for email promotions.

Your information is safe with us and won't be shared.

Thank you for signing up!

©2003 - 2021 Grissett, LLC. All Rights Reserved.

By continuing to browse or by clicking Accept Cookies, you agree to the storing of cookies on your device necessary to provide you with the services available through our website.

    Accept   Privacy & Cookie Policy
Loading More Photos
Scroll To Top
Close Window