To post a new support question, click the Post New Topic button below.
Current Version: 4.9.4 | Sytist Manual | Common  Issues | Feature Requests

Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.

Qr Passcode Upload Issue

19 posts
Tue Mar 19, 24 9:12 PM CST

Hi Tim,

I'm just doing a test for the QR Passcodes to see if we can integrate them into our workflow.

At the moment I'm stuck on uploading - if I select "Check for QR Codes" in the upload window, the images fail to upload. I have also tried uploading via FTP and processing the photos - nothing happens and nothing is uploaded.

I have tried the same series of photos with "Check for QR Codes" not selected and they upload perfectly fine.

Any help would be greatly appreciated.

19 posts
Tue Mar 19, 24 9:28 PM CST

Here's the screenshot

Attached Photos

This reply was deleted.
16,437 posts (admin)
Wed Mar 20, 24 10:18 AM CST

I've had 2 users have this issue. 

1 was able to resolve it by changing the PHP version between 8.1 & 8.2 and when changing it back to what it was on it worked.

Another hosting at IONOS I could never figure out why. 

Where are you hosting?

One thing that might fix it is to see if your host can enable Image Magick which may fix it because where it is erroring it will try to use Image Magick if it is available. 

Tim Grissett, DIA -
My Email Address:
4 total messages
Please log in or Create an account to post or reply to topics.
This post has been viewed 107 times
Category: Bug
Loading more pages
Loading more pages

Sign up for email promotions.

Your information is safe with us and won't be shared.

Thank you for signing up!

©2003 - 2021 Grissett, LLC. All Rights Reserved.

By continuing to browse or by clicking Accept Cookies, you agree to the storing of cookies on your device necessary to provide you with the services available through our website.

    Accept   Privacy & Cookie Policy
Loading More Photos
Scroll To Top
Close Window