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Php Mailer Is Discontinued By Host And Smtp Won't Work!

M
9 posts
Tue Feb 20, 24 3:44 AM CST

Hi Tim

My email worked fine until about a week ago. Now my host has discontinued the PHP mail function and I cannot get my SMTP to work through Sytist. I get this error message.

I have installed an SMTP plugin to my wordpress site to test and check the settings. It connects and sends emails perfectly using the exact same settings as I put into Sytist. 

I've tried TLS 587 and SSL 465, I've also tried STARTTLS 587. The host also got me to try SSL 25 

What can I do next to get back to sanity? Thanks in advance

	2024-02-20 09:00:12	SERVER -> CLIENT: 220 kundenserver.de (mreue107) Nemesis ESMTP Service ready
2024-02-20 09:00:12	CLIENT -> SERVER: EHLO mhphotos.co.uk
2024-02-20 09:00:12	SERVER -> CLIENT: 250-kundenserver.de Hello mhphotos.co.uk [82.165.86.100]
                   	                  250-8BITMIME
                   	                  250-SIZE 140000000
                   	                  250 STARTTLS
2024-02-20 09:00:12	CLIENT -> SERVER: AUTH LOGIN
2024-02-20 09:00:12	SERVER -> CLIENT: 530 Must issue a STARTTLS command first
2024-02-20 09:00:12	SMTP ERROR: AUTH command failed: 530 Must issue a STARTTLS command first
2024-02-20 09:00:12	CLIENT -> SERVER: QUIT
2024-02-20 09:00:12	SERVER -> CLIENT: 221 kundenserver.de Service closing transmission channel
2024-02-20 09:00:12	SMTP connect() failed.
16,278 posts (admin)
Tue Feb 20, 24 10:10 AM CST

I don't think the current integration of PHPMailer is compatible with PHP 8 which you might be running.  If you can change it to PHP 7.4 it might resolve it.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
M
9 posts
Tue Feb 20, 24 3:25 PM CST

Hi Tim


7.4 is no longer supported by Ionos and is now an extra cost for extended support. I'd prefer a solution that doesn't cost me an extra £7 per month.

I'm currently on PHP 8.1 and i rolled back to 8.0 but it made no difference.

16,278 posts (admin)
Wed Feb 21, 24 4:41 AM CST

I'll see if I can update it in the next upgrade coming out soon.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
M
9 posts
Wed Feb 21, 24 4:42 AM CST

Thanks Tim. That would be great

C
47 posts
Fri Feb 23, 24 8:13 AM CST

I am also with Ionis and stopped getting emails a couple weeks ago.

I did change back to php 7.4 but that does not resolve the emails not going out any longer.

I do get emails forwarded to me that are addressed to chris@stockmanphoto. but none get forwarded from inside of sytist.

My clients are also telling me they are not getting email confirmmations.

And My stockmanphoto@gmail.com account is not getting any orders or new accounts emails forwrded to me.

This is rather frustrating that it works 1 day and stops working the next day with NO chnages made by me to any settings.

ALL help would be appreciated to continue running smoothly.

Thank you in advance,

Chris

6 total messages
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