One Of My Galleries Gives A "not Found" When Viewing The Website

Tim - I have a gallery that for whatever reason isn't playing nice when folks try to log in and prepay. We use it as a prepay for ordering yearbooks. It's set up the same as 40+ other galleries in our sub-category. It's a unique gallery name and unique password. Only one "placeholder" photo is there for the purposes of selecting a product. We do not upload actual images for customers to purchase and print from or download. The price guide is the same as maybe two or three other galleries. 

It gives us a "404 Not Found" error when we click the "view on website" button and when we manually enter the code as as customer. I thought that deleting the gallery and adding it again would do the trick, but it resulted in the same thing. I triple checked all the settings and nothing seems to stick out as a problem. 

Any suggestions on this one? 

You are either out of space on your hosting account or the permissions have changed to where the folders are no longer writable.

Check with your host on your space and also have them check that the folder you are trying to create a page in is writable.

We self host on our own server. I just made a new random demo gallery with a different name. That loads just fine and displays on the website for a customer. I do not feel it's due to storage. There's no limitations on our ISP either. 

I just made a duplicate of the gallery in question (the one with the 404 error). I left the "bad" gallery in tact this time. Same exact gallery name and other gallery info. Only change is a different password for the duplicate. That one displays just fine when we view on website. Having said that, it's technically the same URL link for both the recently turned "bad" first gallery and the second duplicate gallery just made. For the record, this didn't start happening because we made a duplicate. The one original gallery just became broken. So I guess the only way to make that existing one work is to make a duplicate dummy gallery then?

I think I understand what you said about the concept of "check if a folder is writable" but I don't know where to go for that. Does that sound strange for just one gallery to not be writable when everything else is fine? Or is that normal behavior? Just trying to understand better. 

After reviewing it, probably the easiest thing for me to do is delete the problematic one and do a new gallery from scratch with an abbreviated name. We haven't received any orders yet, so there's no important data we need to keep. These galleries are recurring every year with the same job info, but the year is the only change. I was trying to avoid re-doing everything and messing up a setting like forgetting to change the price guide.

You can SSH or FTP into your web server and check the permissions for your folders. Normally they should be 755 for folders and subfolders and 644 for files. You may also need to change folder and file 'owner' and 'groups,' depending on your html software....